Defensive Driving and Traffic School Course

• Driver license number
• Credit card information

Yes, due to the sensitive nature of credit card transactions eDriving Traffic School uses the latest encryption technology to ensure maximum security.

Protecting your order information is a priority for us. We use Secure Sockets Layer (SSL) technology to protect the security of your online order information. To check the security of your connection, look at the lower right-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the Site address will change from "http" to "https." Some versions of browsers and some firewalls don't permit communication through secure servers. In that case, you won't be able to connect to the server and therefore won't be able to place an order through a secure connection. If you cannot access the secure server for any reason, please register for the course by phone at 800-990-2813.

If you get disconnected from your internet provider for any reason, simply reconnect and log back into www.edriving.com and start your course/exam again. You can continue your course/exam from where you left off.

Yes! The eDriving Defensive Driving Course is designed to be convenient. You may take the course 24 hours a day, 7 days a week. If you started the course at one location and want to continue at another, simply log in using your user name and password.

eDriving Traffic School will vary in length per state. While some students choose to complete the course all in one sitting, you may choose to complete the course at your convenience, logging on and off the course around your schedule. The course will automatically keep track of your progress so that when you log back in, your course will resume from where you left off.

Yes. If for any reason you do not complete the course or do not wish to continue it, you have 90 days from the date of registration to request that a refund be credited back to your credit card. We cannot issue refunds after 90 days and/or after the course completion certificate has been processed.

The delivery method for your certificate of completion will vary per your selection, but in some cases, you can receive your certificate the day after you complete your course.

If you would like to take the course to receive another certificate, you will have to register for a new course.

Yes, call customer service at 800-990-2813.

The course player screens move at a pre-determined speed to allow students to review carefully all the information on the screen. You can move on to the next screen once the Next button appears in the lower right-hand corner of the player. Some screens are timed to move automatically without any action on the students part. If at any time you want to review a previous screen or section, you can do so by using the Rewind or Skip Back button. In order to review a previous page, you must press and hold the Rewind button << until the desired page appears. In order to review a previous "Section" or "Unit" you should use the button marked |<<. To return to where you'd left off, use the Fast Forward >> or Skip Forward button on your player. You must first complete a section or part in its entirety before the fast forward feature is enabled. Do not use the Back button on your Web browser to navigate the course.

The eDriving Defensive Driving Course is professionally narrated and animated with graphic illustrations of the concepts being taught, and our web-based course player tracks your progress so you can work through the course at your convenience, resuming where you left off with each login.

Some states now have a law which mandates an automobile insurance discount for anyone completing an approved driver improvement course. Specific state insurance laws vary and individual states may place additional restrictions on eligibility for automobile insurance reductions/discounts. In some states separate rules may apply to online driver improvement courses. Please consult your insurance agent for applicability in your state.

Our expertly trained customer support staff is standing by and ready to help you 24 hours a day, 7 days a week. You can contact our friendly representatives by phone, e-mail and live chat - whichever works best for you.

Speak to a live representative: 800-990-2813
E-mail:wecare@idrivesafely.com
If you prefer to correspond by mail, please mail us at:

5770 Armada Drive, Suite 200
Carlsbad, CA 92008