Continued remote work, an increased focus on flexible work arrangements and mental health, and a renewed commitment to workplace safety are among the most impactful workplace changes stemming from the COVID-19 pandemic, according to a National Safety Council (NSC) report.

Based on in-depth interviews with safety, medical and health experts representing 13 industries, the State of the Response: The Future World of Work report also identifies key factors business leaders must take into account moving forward.

The most impactful workplace shifts include:

  • Operations – moving to remote work arrangements for as many employees as possible
  • Human Resources – providing flexible work arrangements (e.g., hours, days, scheduling)
  • Stress, Mental Health and Wellbeing – promoting or increasing employee assistance program benefit offerings
  • Communications – providing regular communication via multiple channels
  • Organizational Culture – increasing focus on safety and health using COVID-19 as a catalyst
  • Technology – increasing use of mobile app software to track infections
  • Sustainability – rethinking the need for physical space and travel

“The way in which people, organizations and industries work has forever changed. This crisis has uncovered an innovative new way of working, while laying bare many challenges that have jeopardized the safety of our workforce,” said Lorraine M. Martin, President and CEO of the NSC. “We must be agile in our response to adversity, work together to break down silos within our organizations, and prioritize safety – both physical and psychological – above all else.”

To read the full report, visit here.