The National Highway Traffic Safety Administration (NHTSA) is urging drivers to report their vehicle’s safety issues.
The organization says it wants to hear about any issue with vehicles that could be a safety defect, and says every complaint will be closely looked at.
“It doesn’t matter if your ride is basic or fancy, big or small – we want to hear from you,” said NHTSA in a statement. “And whether your safety issue is mechanical, electrical, or governed by software—if it presents an unreasonable risk to safety, manufacturers are required to file a NHTSA safety recall to fix it for free.”
NHTSA administered nearly 900 safety recalls affecting more than 55 million vehicles and other equipment in 2020. Many of those recalls began as a complaint from a member of the public.
Motorists can inform NHTSA of a safety defect that isn’t part of a current recall by calling the agency’s Vehicle Safety Hotline at 888-327-4236.